Terms & Conditions

Last Updated: September 16, 2026

Welcome to Okeak Technologies (okeaktechnologies.com). These Terms and Conditions govern your use of our website and your purchase of products and services through our online store.

By accessing or using this website, creating an account, or placing an order, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

1. About Okeak Technologies

Okeak Technologies is an electronics e-commerce business operating in Nigeria and provides customers with access to a range of electronics, technology products, accessories, and related products through okeaktechnologies.com.

Throughout these Terms, “Okeak Technologies,” “we,” “us,” and “our” refer to Okeak Technologies, while “you” and “customer” refer to any person accessing our website or purchasing products from us.

2. Use of Our Website

You agree to use this website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.
  • Attempt to gain unauthorized access to our systems.
  • Interfere with the security or operation of the website.
  • Submit false, misleading, or fraudulent information.
  • Use automated systems to scrape, copy, or collect website information without authorization.
  • Attempt to purchase products using stolen or unauthorized payment information.

We reserve the right to suspend or terminate access to accounts where we reasonably believe these terms have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, prices, availability, and other information displayed on our website are accurate.

However:

  • Product images may differ slightly from the actual product due to photography, lighting, or display settings.
  • Product specifications may change when manufacturers release updated versions.
  • Colors displayed on your device may not exactly match the physical product.
  • Availability may change without prior notice.

We reserve the right to correct errors or inaccuracies on the website, including product descriptions, prices, and availability.

4. Product Prices

All prices displayed on our website are stated in Nigerian Naira (NGN) unless otherwise indicated.

Prices may change at any time without prior notice. However, once an order has been successfully confirmed and paid for, the price applicable to that confirmed order will generally apply, subject to circumstances such as obvious pricing errors, payment reversals, fraud, or other exceptional situations.

Where a product has been incorrectly priced due to an obvious error, we reserve the right to cancel the affected order and refund any payment received.

5. Orders

Placing an order through our website constitutes a request to purchase the selected products.

An order may be subject to verification before it is accepted.

We reserve the right to:

  • Accept or decline an order.
  • Limit the quantity of products purchased.
  • Cancel an order where a product is unavailable.
  • Cancel an order where there is a suspected fraudulent transaction.
  • Cancel an order resulting from an obvious pricing or product information error.

If we cancel an order after payment has been received, we will arrange an appropriate refund.

6. Payment

We may accept payment through the payment methods displayed on our website at the time of purchase.

Payments may be processed through third-party payment providers. Additional terms and conditions may apply to payments processed by those providers.

You confirm that you are authorized to use the payment method provided when placing an order.

Okeak Technologies may delay processing or cancel an order if payment cannot be verified or is reversed, declined, or suspected to be unauthorized.

7. Delivery

We deliver products to locations within Nigeria where delivery services are available.

Delivery times provided on the website or during checkout are estimates and may be affected by:

  • Customer location
  • Courier availability
  • Weather
  • Public holidays
  • Traffic and transportation conditions
  • Security situations
  • Incorrect or incomplete delivery information
  • Other circumstances outside our reasonable control

Customers are responsible for providing accurate delivery information.

If an order cannot be delivered because the customer provided incorrect information or is unavailable to receive the order, additional delivery arrangements or charges may apply.

8. Inspection Upon Delivery

Customers are encouraged to inspect products as soon as they receive them.

If a product arrives visibly damaged, incorrect, incomplete, or materially different from what was ordered, please contact us as soon as reasonably possible and provide photographs or other relevant evidence where requested.

Do not attempt to repair or modify a product before contacting us if you believe it arrived damaged or defective, as this may affect the assessment of your claim.

9. Returns and Exchanges

Our return and exchange policy applies to eligible products purchased through Okeak Technologies.

Depending on the product and circumstances, we may accept returns or exchanges where:

  • The wrong product was delivered.
  • The product arrives damaged.
  • The product is confirmed to have a manufacturing defect.
  • The product does not match the agreed product description.

Certain products may be excluded from returns or exchanges because of their nature, hygiene considerations, software activation, consumable components, or other applicable conditions.

Products returned must generally be in an appropriate condition and accompanied by relevant proof of purchase.

Please contact our customer service team before sending a product back. Unauthorized returns may not be accepted.

10. Warranty

Some products sold through Okeak Technologies may include a manufacturer’s warranty or seller warranty.

Where a warranty applies, the warranty period and applicable terms will depend on the specific product.

A warranty may not cover damage resulting from:

  • Accidental damage
  • Liquid or moisture damage
  • Physical damage
  • Electrical surges or improper power supply
  • Unauthorized repairs or modifications
  • Misuse or negligence
  • Failure to follow manufacturer instructions
  • Normal wear and tear
  • Damage caused by accessories or components not approved by the manufacturer

Customers should retain receipts, order confirmations, warranty cards, or other proof of purchase where applicable.

11. Electronics and Technical Products

Customers are responsible for ensuring that products are compatible with their intended use.

Before purchasing a product, customers should review relevant specifications such as:

  • Voltage and power requirements
  • Device compatibility
  • Storage capacity
  • Operating system requirements
  • Network compatibility
  • Product dimensions
  • Connectivity options
  • Manufacturer requirements

Where you are uncertain about product compatibility, please contact Okeak Technologies before placing your order.

12. Refunds

Where a refund is approved, the refund will generally be processed using the original payment method where reasonably possible.

The time required for a refund to appear in your account may depend on the payment provider or financial institution involved.

Where applicable, delivery fees, transaction charges, or other non-refundable costs may be deducted from a refund in accordance with our applicable refund policy and Nigerian law.

13. Customer Accounts

Certain features of our website may require you to create an account.

You are responsible for:

  • Providing accurate information.
  • Keeping your login credentials confidential.
  • Maintaining the security of your account.
  • Informing us if you suspect unauthorized access.

You are responsible for activities carried out through your account unless caused by circumstances outside your reasonable control.

14. Intellectual Property

All content on okeaktechnologies.com, including logos, graphics, product descriptions, website designs, text, photographs, icons, and other materials, is owned by or licensed to Okeak Technologies or the respective rights holders.

You may not reproduce, modify, distribute, publish, sell, or commercially exploit our website content without prior written permission.

Product names, logos, trademarks, and brand materials belonging to manufacturers remain the property of their respective owners.

15. Third-Party Services

Our website may use third-party services for functions such as:

  • Payment processing
  • Delivery and logistics
  • Website hosting
  • Analytics
  • Customer communication
  • Fraud prevention
  • Advertising

Your use of third-party services may be subject to the terms and privacy policies of those providers.

Okeak Technologies is not responsible for the independent policies or practices of third-party service providers.

16. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, or completely free from errors.

The website may occasionally be unavailable due to:

  • Maintenance
  • Updates
  • Technical problems
  • Hosting issues
  • Security incidents
  • Network interruptions
  • Circumstances beyond our reasonable control

17. Limitation of Liability

To the extent permitted by applicable Nigerian law, Okeak Technologies will not be responsible for losses arising from circumstances beyond our reasonable control.

This may include delays or failures caused by third-party delivery companies, payment providers, telecommunications providers, internet service providers, manufacturers, or other external service providers.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

18. Force Majeure

Okeak Technologies will not be responsible for failure or delay in performing its obligations where the failure or delay results from circumstances beyond our reasonable control.

Such circumstances may include natural disasters, government actions, strikes, civil disturbances, transportation disruptions, telecommunications failures, power outages, security incidents, epidemics, or other events beyond our reasonable control.

19. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

20. Prohibited Activities

You must not use our website to:

  • Commit fraud.
  • Purchase products using unauthorized payment methods.
  • Impersonate another person.
  • Provide false information.
  • Attempt to compromise website security.
  • Distribute malicious software.
  • Abuse promotional offers.
  • Interfere with other customers’ use of the website.
  • Engage in any activity that violates applicable Nigerian law.

We reserve the right to investigate suspected violations and take appropriate action.

21. Changes to These Terms

Okeak Technologies may update these Terms and Conditions from time to time.

Changes will become effective when the revised Terms are published on this page, unless otherwise stated.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms.

22. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of the Federal Republic of Nigeria.

Any dispute arising from your use of our website or purchase of our products will be handled in accordance with applicable Nigerian law.

23. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the extent necessary, while the remaining provisions will continue to apply.

24. Contact Us

If you have questions about these Terms and Conditions, an order, a product, delivery, returns, or any other matter relating to Okeak Technologies, please contact us.

Okeak Technologies
Website: okeaktechnologies.com
Email: info@okeaktechnologies.com
Phone: +2348038269955
Business Address: NO. 36, CRITICAL RESCUE INTERNATIONAL 144 OBA AKRAN AVENUE, IKEJA, LAGOS STATE, NIGERIA

By using okeaktechnologies.com or placing an order through our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.